Certified collectors using proven techniques and advanced technology to maximize the return on bad debt receivables.
Rate Guarantee!
FirstCollect will beat any agency rate - it's that simple! If your customers aren't responding to your payment requests, it's time to contact FirstCollect, Inc. today!FirstCollect, Inc. Staff Bios
Tracy Hynes, President
(302) 644-6804
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The driving force behind litigation, marketing and processing, Tracy Hynes brings a wealth of experience to the FirstCollect, Inc. team. Her nearly three decades worth of collection agency history make her an ideal leader and agent – and the best choice if you’re looking for a Delaware Collection Agency.
Tracy climbed the ranks the old-fashioned way: from the mail room on up. She did her time as support staff, as a collections caller and as a litigator before breaking into management. Now Tracy is plying her hard-earned expertise with FirstCollect, Inc. and offering full collections services to medical and service industries throughout the region.
An expert in local and state regulatory guidelines and an ACA International degree holder, Tracy and FirstCollect offer professional and accredited debt collections services – all with rate guarantee that promises clients the most affordable debt collection possible.
Her experience and dedication to honest, fair and affordable debt collection procedures is unparalleled, and she’s ready to consult with you today.
Pat Hynes, Vice President
(302) 644-6804
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The other half of the FirstCollect, Inc. management duo, Pat Hynes handles system maintenance, IT issues and a lion’s share of the company’s collection calls. Boasting a long history in the service industry prior to joining FirstCollect, Inc. Pat can empathize with the company’s primary clientele like no other.
A former supervisor, Pat has managed teams of up to 25 people in the past – providing him with a true first-hand grasp on the service industry, from top to bottom. In that time he developed experience in personnel management – from interviewing and hiring processes to employee management and human relations work.
Pat also plays the role of chief of system maintenance, making sure to keep FirstCollect’s client database online and functional. His unique problem-solving skill set is put to good use keeping FirstCollect, Inc. up and running, and helps him assist in particularly tricky collections issues.
Active in the community, Pat’s always willing to help where he can – and is ready to take care of your collections issues today.
